"At last! Unique insight into every company's undervalued competitive advantage, the front line - where success actually happens or doesn't - from authors who've been there. Managers everywhere must pay attention to this book." 

GEOFF COLVIN, Fortune columnist; author of Talent is Overrated

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"Judgment On the Front Line"
How Smart Companies Win By Trusting Their People
by Chris DeRose and Noel M. Tichy